Our Clients Say it Best

  • "Heather has a natural ability to connect efficiently with leaders and deliver comprehensive, meaningful results based on ever changing topics of need. Her consultancy skills are full circle, addressing the needs of the hospitality world in sales, events & leadership training. I look forward to collaborating with her for years to come. She’s amazing!"

    Global Travel & Expense Manager, Airbnb (Previous Director of Sales)

  • "Heather always makes raving fans out of her clients. She has a very special way of connecting, strategizing and closing deals. Her myriad of hospitality skills she’s acquired is invaluable to an industry."

    Senior VP of Sales, Visit Newport Beach Inc.

  • "During my onboarding, Heather's ability to lead, teach and mentor did not go unnoticed. She championed the ability to mentor and teach an unshakable sales strategy. Her innovative spirit and radiant personality motivated the team to learn more and take selling to the next level. Heather is one special individual and does not allow one detail to go unnoticed whether it is with contracts, brainstorming, roundtable discussions or customer experience. Heather made extraordinary contributions to the sales strategy and also revenue production. Any company would be so lucky to work with Heather!"

    Director of Incentive Sales, The Resort at Pelican Hill

  • ​"Heather is an incredible salesperson. I am always impressed with her strategic approach to connecting with clients. She excels at establishing meaningful relationships and provides a "trust" that she understands her end user and cares enough to recommend the right solution. She has the experience, passion, commitment, and "wit" to help you navigate effective selling strategy and conversion."

    Vice President & General Manager, Fashion Island Shopping Center (previous Managing Director of The Resort at Pelican Hill)

  • "When we set out to create a clear, simple, and durable onboarding process for our membership staff, Dwyer Consulting Inc. delivered. Drawing from personal experience and hospitality best practices, Heather listened closely to our team’s goals and built a ready-to-use, adaptable toolkit that aligned perfectly across our branches. Heather is personable, perceptive, and collaborative—she helped bring our mission to life with a streamlined, effective system that ensures everyone feels heard and valued. Highly recommend Heather for any organization looking to simplify processes, clarify expectations, and build sustainable, people-centered systems. We look forward to continuing our work with her to strengthen our customer experience and staff development."

    Vice President, Old Colony Y

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